Scope of this policy
Gwyn Play Private Limited (“Gwyn Play”, “we”, “us” or “our”) operates this website and publishes mobile applications. Website enquiries and mobile-app use involve different data flows, so they are addressed separately below.
Individual applications may use different features or third-party services. You should also review the privacy disclosures shown on the relevant Google Play or Apple App Store listing.
Website contact enquiries
When you use the contact form, you may submit your name, email address, company or organisation, inquiry type, app name or store URL, subject and message. We use this information to review and respond to your enquiry and to maintain relevant business correspondence.
The website sends a validated enquiry directly to our business mailbox. This implementation does not create a separate contact-form database. Related email correspondence may remain in our business mailbox for as long as reasonably necessary for support, business, legal or operational purposes.
Gwyn Play does not sell information submitted through the contact form.
Website service providers
The website uses the following providers for limited operational purposes:
- Cloudflare hosts and delivers the website, processes network request data and provides Turnstile abuse prevention.
- Resend processes the outgoing notification email that delivers your enquiry to Gwyn Play.
These providers process information under their own terms and privacy policies. Turnstile is used to distinguish legitimate submissions from automated abuse.
Mobile applications
Many Gwyn Play applications are designed to work without requiring a Gwyn Play account and may keep core user-created content on the device. However, practices vary by application and feature. Some applications use third-party services for functions such as advertising, analytics, crash reporting, subscriptions or AI-assisted processing.
Depending on the app and services used, third parties may process information such as:
- Device type, model, operating-system version and advertising identifiers.
- IP address and approximate location derived from network information.
- App interactions, advertising events, diagnostics and crash information.
- Purchase or subscription status where premium features are offered.
- Content submitted to an online feature when that feature requires remote processing.
The applicable store data-safety or app-privacy disclosure is the best current source for a specific app.
Third-party mobile services
Depending on the application, third-party services may include Google Play Services, Google AdMob, Firebase Analytics or Crashlytics, AppLovin, Unity Ads, ironSource, Liftoff (Vungle), Apple platform services and RevenueCat. Not every service is used by every app.
Those providers process data according to their own privacy policies. Their inclusion here should not be read as a statement that every Gwyn Play application uses every listed provider.
Diagnostics and log data
If an application experiences an error, integrated diagnostics services may process log data such as the device IP address, device name, operating-system version, app configuration, timestamps and related technical statistics. This information is used to investigate crashes, ANRs and stability issues.
Cookies and similar technologies
This website does not use advertising or analytics cookies. Cloudflare may use necessary security technologies to deliver the site and operate Turnstile. Mobile advertising or analytics SDKs may use identifiers or similar technologies as described by the relevant provider and store disclosure.
Your choices
You can manage advertising, tracking, notification and application permissions through your device settings. Where an app offers an account, subscription or data-control feature, use the controls provided in that app or its store listing.
For questions about a website enquiry or a Gwyn Play application, contact us using the details below.
Security
We use reasonable technical and organisational measures appropriate to the services we operate. No internet transmission or electronic storage method can be guaranteed to be completely secure.
Children’s privacy
Our general-audience services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website contact form. If you believe a child has provided personal information, please contact us so we can review the situation.
External links
The website and applications may link to third-party sites or services. Gwyn Play does not control their content or privacy practices. Review the privacy policy of any external service you choose to use.
Changes to this policy
We may update this policy to reflect product, provider, legal or operational changes. The revised effective date will be shown at the top of this page.
Contact us
For privacy questions, contact Gwyn Play Private Limited at info@gwynplay.com. Our public location is Bengaluru, India.